Make sure you mark your calendar with the Royal Mail's Christmas last posting dates for 2023. It's essential to know these dates to ensure that your festive parcels arrive in time to be placed under the Christmas tree. And don't worry, we'll also provide some tips on what to do if your parcel gets delayed or goes missing, along with some advice on how to avoid these mishaps altogether.

With the holiday season just around the corner, millions of cards and packages will be sent across the UK and even beyond its borders. To ensure that your gifts and cards arrive on schedule, Royal Mail has compiled a comprehensive list of Christmas last posting dates for both domestic and international deliveries. As the UK's largest parcel delivery service, Royal Mail is preparing for the December rush by hiring more staff, adding vehicles, and allocating additional resources. They estimate that they will handle twice the usual volume of parcels and letters during the Christmas season. In fact, they have already hired 16,000 temporary workers to assist their regular staff of over 110,000. Additionally, they have set up five new temporary parcel sorting centers and added 6,800 extra delivery trucks and vans to their fleet. Their two new automated 'Super Hubs' in Daventry and Warrington have also brought in around 600 additional staff members to handle the anticipated two million parcels per day.

Grant McPherson, the chief operating officer of Royal Mail, stated, "We are doing everything in our power to ensure a successful Christmas delivery season. It's our busiest time of the year, and we understand how crucial it is to deliver our customers' items on time. By planning ahead and expanding our workforce, vehicles, and resources, we are fully prepared to handle the increase in festive mail and parcels and provide our customers with the exceptional service they expect from Royal Mail."To avoid any potential delays, Royal Mail advises sending your parcels and letters as early as possible. They have provided final posting dates for parcels sent through their 11,500-plus Post Office branches across the country. For those utilizing Royal Mail's online services, here are the international and domestic Christmas last posting dates to ensure your items arrive in time:

- Monday, 18 December: 2nd Class, 2nd Class Signed For, Royal Mail Tracked 48**

- Wednesday, 20 December: 1st Class, 1st Class Signed For, Royal Mail Tracked 24**

- Thursday, 21 December: Special Delivery Guaranteed

- Friday, 22 December*: Special Delivery Guaranteed (Guaranteed Saturday delivery is available for an extra fee)

- Friday, 24 November: Cyprus, Eastern Europe, Greece, Iceland, Malta, Turkey

- Monday, 27 November: Western Europe(Note: The deadline for international economy posting to non-European countries has already passed.)

- Monday, 11 December: Africa, Central and South America, Asia, Australia, Bulgaria, Caribbean, China (People's Republic), Far and Middle East, New Zealand, Norway, Portugal, Spain

- Tuesday, 12 December: Cyprus and Malta- Wednesday, 13 December: Austria, Belgium, Canada, Czech Republic, Denmark, Eastern Europe, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Sweden, Switzerland, Turkey, USAInternational Untracked* Deadline:

- Tuesday, 5 December: Africa, Central and South America, Asia, Australia, Caribbean, China (People's Republic), Far and Middle East, New Zealand- Wednesday, 6 December: Cyprus and Malta

- Thursday, 7 December: Austria, Belgium, Denmark, Eastern Europe (except Czech Republic and Poland), France, Germany, Greece, Iceland, Ireland, Luxembourg, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Turkey

- Friday, 8 December: Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA

- Monday, 27 November: Operational HM Forces

- Monday, 4 December: Static HM Forces

Please note that these Christmas last posting dates are accurate as of the publication date but are subject to change. For up-to-date information, please visit Royal Mail's incident page.

Now, let's move on to what you should do if your parcels are delayed or go missing. It's a nightmare scenario that nobody wants to experience when sending gifts or cards to loved ones during Christmas. However, as a consumer, you have legal protections in such situations. Alex Neill, co-founder of Consumer Voice, a pro-consumer advocacy and information website, explains that if your festive parcels go missing or arrive late, you shouldn't tolerate it. You are entitled to a refund for the postal costs at the very least, and you may even be eligible for compensation. Neill advises checking the terms and conditions of the delivery service you used and contacting them directly to claim what you are owed..

Under the Consumer Rights Act of 2015, a late delivery is considered a breach of the law because the service was not provided with "reasonable care and skill" as agreed upon. If your parcel is delayed or goes missing, follow the reporting and claim process of your specific delivery service. Royal Mail, like other providers, offers an online claims center for this purpose. Neill also recommends considering alternative delivery services when choosing who to send your parcels with. There are several options apart from Royal Mail, such as Parcelforce Worldwide, DPD, Evri, FedEx, Yodel, UPS, and DHL.

Compare their costs, guarantees, and customer reviews to make an informed decision. If all else fails, you may be able to make a chargeback claim to recover the cost of postage, especially if you paid with a debit or credit card.To wrap it up, here are seven tips to help you avoid any delivery mishaps during the holiday season, as suggested by Consumer Voice:

1. Shop around and compare prices when searching for a parcel delivery service. Consider alternatives to Royal Mail, such as Parcelforce Worldwide, DPD, Evri, FedEx, Yodel, UPS, and DHL.

2. Read online reviews, paying attention to both positive and negative feedback to get a better understanding of each courier's strengths and weaknesses.

3. Familiarize yourself with the level of protection offered by the delivery service you choose.

4. Keep your receipts and confirmation details handy in case any issues arise with your deliveries.

5. If you're sending valuable items, consider paying for extra protection to safeguard against damage or loss.

6. Send your parcels as early as possible, ideally before the Christmas last posting dates, to avoid potential delays or complications.

7. Stay informed and up-to-date with any changes in the delivery service you choose by checking their incident page.

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